the vast majority of the groupware/’community’ content, just like most of your Intranet content, is unused and possibly obsolete (and hence dangerous). And you’ll probably find that the vast majority of the CoPs are more or less dormant, or defunct.
via blogs.salon.com
Dave Pollard’s “practical guide to implementing Web 2.0…” is more a how-not-to than a how-to, but makes a good read for anyone designing and developing social networking and participatory media sites and services (like the Create team is trying to do for the JISC Institutional Innovation programme).